The Financial Conduct Authority (FCA) is the independent watchdog that regulates financial services. Firms are required by the FCA to provide status disclosure documents to consumers who are considering buying certain financial products. It is therefore important that you read this document. It explains the service you are being offered in relation to finance and insurance. Please use this information to decide if our services are right for you.
We are a credit intermediary, not a direct lender. Our FCA Reference Number is 833423.
Our role involves presenting and explaining various financial products offered by our partner lenders and assessing their suitability for your specific needs. Following this assessment, the ultimate decision on how to proceed rests with you.
It is important to note that we are not acting as independent financial advisors. Our services do not encompass a comprehensive market analysis nor do we offer advice on whether our specific offerings represent the optimal value available in the market.
You will not be charged any fees for using our services.
Our compensation typically comes in the form of a commission from the lender, which can be either a fixed fee or a fixed percentage based on the amount you borrow. These compensation arrangements are predetermined through negotiations with our lending partners and do not grant us the authority to negotiate or modify your annual percentage rate (APR) or any other components within the total cost of credit. It's important to note that the APR may vary depending on your creditworthiness or the loan amount. The commission we earn remains consistent regardless of the finance type you select (such as Hire Purchase, Personal Loan, or Personal Contract Purchase) or the duration of the finance agreement.
If you are an individual, sole trader, or small partnership, you have the right to request information regarding any commission we receive for facilitating your finance arrangement with a lender before finalizing your vehicle purchase. You can make this request through the Sales Executive handling your transaction or by contacting us at sales@thecarzone.co.uk.
We use your information to get quotes from funders and brokers for the purpose of processing your finance application through them. In the course of this process, both we and/or they may initiate a search of your record with one or more credit reference agencies. Please be aware that these credit checks could result in entries on your credit file from organizations with whom you have not had direct dealings. Furthermore, the personal information collected may be shared with fraud prevention agencies, which employ it to deter fraud and money laundering, as well as to authenticate your identity. It's important to note that if fraudulent activity is detected, it could lead to potential denial of specific services, financial products, or employment opportunities.
For comprehensive details on how your information will be used by us, can be found at www.thecarzone.co.uk.
If you wish to make a complaint, please contact us:
By email: contactus@thecarzone.co.uk
By phone: 01606 558911
In writing:
The Carzone Winsford, Road One, Winsford Industrial Estate, Winsford, Cheshire, CW7 3RG
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